Here at Elevate we are excited to be working in partnership with our client to appointment a Housing Management Worker.
You’ll be working within a great team and working environment situated in Bath.
As a Housing Management Worker your role will consist of:
Working as part of an outcome focused team that works effectively with vulnerable adults.
Providing a welcoming and professional environment, answering general enquires, providing a safe environment for service users and ensuring that the safety of the building is always maintained.
Assisting the delivery of the housing management service which includes monitoring, identifying and dealing with repairs and other housing related issues.
Carrying out regular health and safety inspections, liaising effectively with the health and safety department and other appropriate teams.
Liaise with service users to investigate and resolve any breach of occupancy conditions.
Deal with complaints and occupancy issues as they arise, promptly reporting any concerns.
For this role they are looking to appoint a candidate who have:
Experience in providing support services
Have a greater understanding of the needs of vulnerable adults
Excellent customer service skills, with relevant experience in a customer focused role.
Experienced in dealing with unpredicted situations respectfully, ability to adapt practice working with people from all backgrounds.
Ability to transfer the company’s core values when working with residents.